Direct Payments

In this guide we’ll walk you through all the relevant information about direct payments, how you can access funding and how Melksham Homecare can help.

What are Direct Payments?

Direct Payments give you more choice over who provides your care.

If your Local Authority, i.e. Wiltshire Council, helps fund your care, you may be entitled to receive your funding as a Direct Payment. Rather than the council arranging your care for you, the funding is paid to you (or someone acting on your behalf), allowing you to choose the care provider that's right for you. This gives you greater flexibility, independence and control over the support you receive.

Your Care, Your Choice.

You have the freedom to choose the care provider that's right for you.

Many people believe they have to use the care provider arranged by the local authority. In many cases, that's simply not true. If you receive Direct Payments, you can choose who provides your care and how your support is delivered. At Melksham Homecare, we're proud to provide compassionate, nurse-led care that's built around you, not the other way around.

You may be able to switch to Melksham Homecare.
 

Many people choose to change provider because they want:
 

✔ Consistent carers they know and trust

✔ More flexible visit times

✔ A local team that listens

✔ Care tailored to their individual needs

 

Thinking of changing care provider?

Understanding Direct Payments

Direct Payments are one way that your local authority can provide your personal budget if you've been assessed as having eligible care and support needs. Instead of your local authority arranging all of your care, the funding is paid to you (or someone acting on your behalf), giving you greater choice and control over how your care is delivered.

 

With Direct Payments, you can use your funding in different ways, depending on your agreed Care and Support Plan. Many people choose to:

  • Purchase care from a regulated home care provider, such as Melksham Homecare.
  • Employ their own Personal Assistant (PA).
  • Purchase equipment or services that help meet their assessed care needs.
  • Combine different types of support to create a package that best suits their individual needs.

 

Direct Payments are designed to give you more flexibility, greater independence and real control over the support you receive. They allow you to decide who provides your care, when your visits take place and how your support is delivered, provided it meets the outcomes agreed in your Care and Support Plan.

 

If you prefer, your local authority can continue to arrange your care on your behalf instead, or you may be able to choose a combination of council-arranged services and Direct Payments, depending on your circumstances.

 

As a Wiltshire-based home care provider, Melksham Homecare primarily supports people living in Wiltshire and the surrounding areas. If your care is funded by a neighbouring local authority, we're still happy to discuss your options and, where possible, provide support.

 

Useful Information & Further Reading

 

If you'd like to learn more about Direct Payments, paying for care or the support available in your area, these organisations provide reliable information and guidance.

 

🏛️ Wiltshire Council

Information about adult social care, assessments, Direct Payments and support available in Wiltshire.

Wiltshire Council Adult Social Care

 

💷 GOV.UK – Direct Payments

A simple guide explaining who can receive Direct Payments and how to apply through your local authority.

Apply for Direct Payments (GOV.UK)

 

📖 Care Act Guidance

Government guidance explaining how Direct Payments work, who is eligible and how they can be used.

Care and Support Statutory Guidance (Direct Payments)

 

❤️ Age UK Wiltshire

Independent advice on paying for care, care needs assessments, Direct Payments, Attendance Allowance, NHS Continuing Healthcare and support for carers.

Age UK Wiltshire – Organising Care and Support

 

🩺 NHS Continuing Healthcare

Some people with significant health needs may be eligible for care funded entirely by the NHS rather than their local authority.

NHS Continuing Healthcare Guidance

 

 

Need some help understanding your options?

Social care funding can feel confusing, but you don't have to work it out alone. Whether you're exploring Direct Payments, paying for care yourself or simply want to understand what's available, our friendly team is always happy to help.
 

Get in touch today for a free, no-obligation conversation.

Address

UNIT 20, Hampton Park West, Melksham, Wiltshire, SN12 6LH

 

Contact

Telephone: 01225 698226
E-mail: info@melkshamhomecare.co.uk

Office hours

Monday – Friday
9am – 5pm

P&T Medical Ltd. Company Number: 15939127 Registered in England and Wales. Registered Office: Unit 20 Hampton Park West Melksham SN12 6LH

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